All our pieces are made with 925 sterling silver and high-quality pearls – designed to last and made to stand out.

 Yes – our sterling silver is water-resistant, but to keep your pearls radiant, we recommend removing your jewellery before swimming or showering.

 With proper care, your jewellery will stay stunning. Sterling silver may oxidise over time – just polish it gently to restore its shine.

 Keep your pieces in a dry, cool place – ideally in the pouch we provide – and away from perfumes, creams, and direct sunlight.

 Yes, we ship worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

 UK orders typically arrive within 2–4 business days. International orders take 5–10 business days, depending on customs.

 We accept returns within 14 days of delivery, as long as the jewellery is unworn and in original packaging. Earrings are non-returnable for hygiene reasons.

We’re so sorry! Email us at chaubeads@email.com within 48 hours of receiving your item, and we’ll make it right.

 We're open to custom orders and artist collabs. Slide into our DMs or drop us a message via our contact page.

 Follow us on Instagram @chau_cult and join our mailing list – you’ll get first dibs on launches, exclusives, and behind-the-scenes chaos.

An emphatic “yes!”. In these ways:

• Where possible, we use recycled / recyclable packaging. 
• All of our materials are hand-sourced and our pieces are hand made in small quantities. 
• We care about slow fashion and our impact on local communities and the planet.
• We are constantly developing our business with these principles and practices in mind.